This is the support page for the Liviliti Paptizer UVC LED Smart Sanitizer. This page is intended to help you with all of your pre and post-purchase needs. To be taken directly to a section, click one below.
Q Does Medicare or Private insurance cover CPAP Sanitizers?
A Generally Medicare and Private Insurers do not cover CPAP cleaners and sanitizers as they are categorized as luxury goods. Please check with your insurance provider directly for more information.
Q Can the Liviliti Paptizer sanitize CPAP hose/tubing?
A Yes. Generally, the Liviliti can sanitize anything that fits inside of the machine. The tray dimensions are:
9.45 in L x 7.68 in W x 4.72 in H
Please note that the Liviliti Paptizer Smart CPAP Sanitizer cannot clean the following tubing:
- SleepWeaver Feather Weight Tube By Circadiance
- F&P ThermoSmart Heated Tubing
Q Can I stop washing my equipment if I use a sanitizer?
A No. Continue to follow the manufacturer's directions for cleaning your product. Sanitizers do not remove dead skin, oil, makeup, or other organic materials.
Q If I wash my equipment does it have to be completely dry before sanitizing?
A It is recommended for the greatest results for the equipment to be dry.
Q Is there a smell from using sanitizer?
A Yes, there can be a slight smell to using any sanitizing product. To reduce and eliminate any smells make sure the mask is clean of any debris before sanitizing. If a smell continues, wash the mask with a cleaner such as a perfume free soap and set machine to Sanitize and Smart Dry application to remove smell.
Q Is the Liviliti Paptizer safe to use?
A Yes, it is equipped with an automatic shut off when the lid is opened.
Q Can I use my phone in the Liviliti Paptizer?
A Yes, any electronics that will fit in the unit can be sterilized.
Q Is there an alert to inform me when my product is clean?
A Yes, you will see a LED countdown timer along with a double beep when the product is clean.
Q How do I register my Paptizer under its manufacturer warranty with Liviliti?
A Please visit the warranty registration page on the Liviliti website. You will need the serial number (SN ) located on your unit for registration.
Q *What is "UV-C" or Ultraviolet C?
A Commonly referred to as "germicidal" , UVC's are a subtype of Ultraviolet lights that are naturally occurring from the sun, most often absorbed by the atmosphere/ Ozone layer. There are artificial sources of UV-C used by people for multiple purposes, one of them being sanitizing medical equipment!
Q Why are UVC LEDs also called germicidal lamps?
A They can destroy, kill, or inactivate many kinds of germs and microorganisms. This makes these lights quite useful in killing and stopping the spread of bacteria in water, surfaces, and air.
Q How exactly does the UV-C light kill germs?
A When you expose a microorganism to UVC lamps, the light will penetrate through the [germ] cell wall and alter or disrupt the [germ] cell's DNA. When this process occurs the [germ] cell's growth and reproduction stops, stopping its ability to spread.*
*"An A-Z guide on What There is to Know About UVC LED Lights" Shine Long (Shine Long) https://www.shinelongled.com/uvc-led-light/ . Accessed 11 September. 2020.