This is the support page for the Nuwave CPAP Cleaner by Exceleron. This page is intended to help you with all of your post-purchase needs. To be taken directly to a section, click one below.
Q How long does it take to charge to full?
A A full charge can take up to 4 hours.
Q How do you know that the Nuwave is done charging?
A When the green light turns off, it is done fully charging.
Q What cleaning method does the Nuwave use?
A The Nuwave uses ozone to clean.
Q Is there any way for ozone to leak outside the bag?
A As long as you wait the proper amount of time to open the bag after cleaning, no ozone can escape from the bag.
Q Is there a free trial on this item?
A Yes, there is a 30 day risk free trial on this item.
Q How many cycles can the Nuwave last for before needing to be charged again?
A The Nuwave is intended to last between 6-8 cycles.
Q Can I use the Nuwave while it is charging?
A Yes, the Nuwave may be used while charging.
Q How long does a cleaning cycle last?
A A cleaning cycle should last for approximately 30 minutes, followed by a five minute flush of fresh air into the cleaning chamber.
Q How long do I need to wait after cleaning to ensure there is no ozone left in the bag?
A You will need to wait approximately two hours after cleaning to open up the bag and take out your CPAP supplies.
Q What is the difference between the Travel, Plus, and Combo?
A The Travel bag is small and intended for travel usage, the Plus is intended for home usage, and the Combo includes both the Travel and Plus bags. The Plus is large enough to clean your PAP mask and water chamber at the same time. You will need to clean your PAP mask and water chamber in separate cycles when using the travel size bag.
Q Does the device convert O3 back to O2?
A Yes, during the 2 hour ventilation period, all the O3 is converted back to O2.
Quick Start Guide
Device Weight: 0.45 lbs
Dimensions: 4.88" x 2.38" x 2.00"
Ventilation Time: 120 minutes
Cleaning Cycle Length: 35 minutes