This is the support page for the Lumin CPAP Cleaner and the Lumin Bullet (currently out of stock). This page is intended to help you with all of your post-purchase needs. Simply click on the links below to be taken directly to the section within the page.
Q How does the Lumin work?
A The Lumin operates in a "line-of-sight" fashion, only irradiating and cleaning surfaces within its sightlines. If there is an increased need for disinfection, you can disassemble your mask prior to closing the drawer, or simply turn your mask, water chamber, or other item face down and run another cycle. For daily use though, only one cycle is necessary. For a more in-depth, technical description of how the Lumin operates, check out this whitepaper HERE.
Q Does the Lumin use any ozone?
A The Lumin is the only CPAP Cleaner on the market to not use ozone! This also means that there is no need for ventilation after cleaning, meaning you can move on to cleaning the next piece of equipment or getting to bed earlier.
Q Do I need to replace any parts?
A The UV bulb is the only part that could be considered to be replaceable, but it is actually designed to last longer than the machine itself. Therefore, you should not need to replace any parts.
Q Does the Lumin release an odor of any sorts?
A Under normal conditions, the Lumin should not emit any kind of odor. However, about 10% of users experience a slight odor from time to time, that is similar to the smell of burny hair. This is because dust is composed almost entirely of human cells, which have the potential to fall off into the drawer. UV light kills pathogens by destroying DNA with a high energy light, freeing sulfide molecules within the skin cells and potentially causing a smell. If this occurs, please wash thoroughly with a wet cloth, using liquid detergent and drying with a paper towel. Run a single cycle with the drawer empty, then leave overnight. By the following day, the odor should disappear.
Q Is the Lumin safe?
A Yes, the Lumin is incredibly safe. While extended exposure to UV light isn't good for your skin, there is an automatic shut off feature when the inner drawer is open that prevents the UV light from escaping.
Q What can I use the Lumin on?
A While the Lumin is intended as a CPAP cleaning device, it can actually handle any item that can fit within it's inner drawer. It is designed to fit most CPAP masks and water chambers, but can also disinfect many personal items. This includes your cell phone, hearing aid, dentures, toothbrush, oral appliance and many more. While some hoses may be able to be disinfected, not all can as hoses vary significantly in shape, color, and size.
Q Once I run out of the sample wipes to pre-clean my Lumin with, what can I do?
A While we do not carry any Lumin wipes, you can pre-clean your mask with the CPAP wipes available for purchase HERE. Pre-cleaning is a crucial step to clean up any debris.
Q Will the Lumin cause any damage to my CPAP mask or accessories?
A No, it will not. Although long exposure to UV light can weaken plastics and silicone, the cycle time for the Lumin is a mere 5 minutes, making a year of daily use 30 hours of exposure time. As a study verified that the machine makes no damage to plastics or silicone in over 150 hours of testing, this means it would take more than 5 years to cause any damage to your mask, far longer than the masks lifespan.
Q Will the Lumin remove any physical debris left on my mask or water chamber when I place it inside?
A No, the Lumin will not remove any visible debris left on your equipment. For this reason, it is crucial that you wipe your mask and/or water chamber clean before placing them into the inner drawer of the Lumin.
Q Is an adapter required to use this with certain masks or machines?
A No, an adapter is never required to use the Lumin.
Q How is the Lumin used?
A As a single button device, it is about as easy as it gets. Simply clean the inside of your mask system or water chamber with a special CPAP wipe to remove physical residue. Then, open the chamber and place whatever you are cleaning face up. Close the drawer and press the button.
Q How long is the warranty on the Lumin?
A The Lumin has a 2 year warranty.
Q What is the Lumin Bullet?
A The Lumin Bullet is an optional hose cleaner that can be purchased separately from the Lumin CPAP Cleaner, since the base unit cannot properly clean CPAP hoses.
Q How long should one charge of the Lumin Bullet last for?
A One charge should last for approximately 30 uses of the Lumin UV Hose Cleaner.
Q Is there any hoses that the Lumin UV Hose Cleaner will not work with?
A The Lumin UV Hose Cleaner is not compatible with the following hoses:
- DreamStation Go 12mm Micro Tubing
- ClimateLineAir Heated Tube for AirSense 10 and AirCurve 10
- ClimateLine Tubing for S9 and H5i Climate Control System
- ResMed ClimateLineAir Oxy Heated Tube for AirSense 10 and AirCurve 10
Q Does the Lumin Bullet attach to the Lumin?
A The Lumin Bullet is a stand alone accessory, and you do not even need to own a Lumin device to purchase the Lumin Bullet.
Q Does the Lumin Bullet require batteries?
A The Lumin Bullet uses a USB charger. When it is fully charged, it will flow green, showing that it is ready for use.
Q What does the blinking blue light indicate?
A The flashing blue indicator light shows that the Lumin Bullet is working properly.
Q How should the Lumin Bullet case be cleaned?
A The Lumin Bullet should be wiped down with a moist cloth and air dried. Submerging it in water can destroy the product, so please make sure not to do this. As well, do not use any cleaning solvents or harsh chemicals.
The Ozone Free CPAP Cleaner
Lumin Bullet- How to