My cancellation or return does not reflect on my Bread account. What should I do?

Once ApriaDirect receives and processes your cancellation or return, a partial or full refund is automatically applied to your loan. Your account status and loan balance are adjusted accordingly.

If a partial cancellation or return is issued, your loan amount will be adjusted to reflect your new remaining balance. If a cancellation or refund is issued in full, any payments made on your loan will be returned to you less the interest.

Any cancellations or refunds issued in excess of your current account balance will result in an outbound customer credit. This credit will be returned to the account used to make payments on your loan.

If your requested cancellation or return does not reflect on your account, please contact ApriaDirect directly to check on the status of your request.

If you are still are having difficulty, please contact The Bread Member Support team.