This is the support page for the SoClean 2 CPAP Cleaner and SoClean 2 Deluxe Kit . This page is intended to help you with all of your post-purchase needs. To be taken directly to a section, click one below.
Q Why do I need the SoClean?
A Just a drop of CPAP water left in your mask or hose can create a breeding ground for germs and bacteria, causing a nasty respiratory infection. SoClean kills germs in the mask, hose and reservoir – automatically – using activated oxygen to clean the entire CPAP system, eliminating mold, bacteria and viruses- no water or chemicals needed. Simply place your mask inside, close the lid and SoClean does the rest, giving you your best night's sleep, every night.
Q Is the SoClean portable?
A No, the SoClean 2 Machine is not portable and must be plugged into a power source.
Q How long does a SoClean cycle take to complete?
A SoClean cleaning cycles typically take around 7 minutes to complete. Do not run the SoClean machine for longer than 30 minutes consecutively.
Q What kind of CPAP Machines can be used with the SoClean 2 Machine?
A All Travel and Standard CPAP Machines are compatible with the SoClean 2 Machine. An adapter may be required. To see if your machine requires an adapter, check out the SoClean Compatibility Chart.
Q How much does the SoClean 2 Machine weigh?
A The SoClean 2 weighs 7 pounds.
Q How often should I replace the check valve and cartridge filter kit?
A Every 6 months or when the SoClean displays the "Order Filter Kit" message on the display. The check valve and cartridge filter can be purchased together in a kit here.
Q Is the cost of an adapter included in my purchase?
A Yes, purchase of a SoClean machine with ApriaDirect includes a free adapter for your CPAP. If you will be using your SoClean machine with more than one CPAP machine, you may need to purchase an additional adapter. To see if your machine requires an adapter, check out the SoClean Compatibility Chart.
Q Is prewash included in my purchase?
A Prewash is NOT included with a SoClean 2 CPAP Cleaner purchase. If you need Prewash, check out our SoClean 2 Deluxe Kit. It can also be purchased separately here.
Q When do I need to use prewash?
A Your first time using the SoClean, upon getting a new mask, or anytime you have a scent.
Q What does the Cartridge filter do?
A The cartridge filter on the SoClean 2 Machine is responsible for converting activated oxygen back to regular oxygen when it leaves the SoClean 2 Chamber.
Shop SoClean 2 on ApriaDirect.com HERE
Shop the Deluxe Kit HERE.
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