Please read through the entire article before taking any action.
- Visit our return policy page here: https://www.apriadirect.com/return-policy
- Read through our return policy.
- At the bottom of the page, click "Start Return".
- Enter the email address used in the original order and the order number, submit.
- Based on your order information, you will be able to complete a return in one of two formats (if eligible)
- Please read through the entire page after submitting your email and order number for return instructions.
- Questions or Concerns? You can always contact us through LIVE CHAT or call us at 800-780-1508, 8am-10pm EST Daily.
- Please DO NOT send in a device until you have contacted us and have been given a Return Authorization Number.
- Please DO NOT send any returns to any local Apria Healthcare branch locations or to any Apria corporate offices. Your return will be denied and returned to sender, which will further delay the process.
ApriaDirect recommends that you use a traceable method, such as UPS or FedEx, for return shipment, to track the return of your merchandise. ApriaDirect is not responsible if your return shipment is lost in return transit.
For more information, view the ApriaDirect Return Policy here: https://www.apriadirect.com/return-policy