This is the support page for the DreamWear Nasal Under the Nose CPAP Mask by Philips Respironics. This page is intended to help you with all of your post-purchase needs. Simply click on the links below to be taken directly to the section within the page.
Q What needs to be included on my prescription?
A If an "Rx Required" CPAP mask is the only item in your order, your prescription would only need to state for "CPAP Supplies" or "CPAP equipment". If you are purchasing other "Rx Required" products, there may be other prescription requirements that will be listed in FAQ tab of the product page.
Q Is headgear required for this item?
A Yes, headgear is required for this item. However, if your mask frame and cushion have worn out but your headgear is still functioning properly, you can purchase the assembly kit HERE.
Q What kind of mask is this?
A This mask merges the benefits of having both a nasal and nasal pillows mask, but is considered more of a nasal mask. It is different from the DreamWear Gel Nasal Pillows Mask.
Q How do I know what size to choose?
A This mask does come with all four nasal cushion sizes (Small, Medium, Large, and Medium-Wide), but you can still check out this sizing guide HERE, ensure it is to scale, print it out, and follow the directions to ensure you are using the correct nasal cushion size.
Q What correlation does this mask have to the DreamWear Gel Nasal Pillows CPAP Mask and the DreamWear Full Face CPAP Mask?
A All three DreamWear products share the same mask frame, which can be purchased HERE. Then, the DreamWear Nasal Under the Nose and DreamWear Gel Nasal Pillow CPAP Masks share the same headgear, which can be purchased HERE. All three masks have differing cushions/pillows, which are the Full Face Cushion, Nasal Cushion, and Gel Nasal Pillows.
Introduction to DreamWear Nasal
In order to avoid hygienic issues or improper mask usage, regular replacement is essential. Nasal mask cushions are constantly in close contact with your face, and its position on your nose can make you more prone to a nasty nasal infection if you do not replace frequently. Therefore, you should replace your DreamWear Nasal Cushion, which can be purchased HERE, every two weeks.
CPAP mask tubing is susceptible to developing small holes or tears which may not even be visible to the naked eye. These can cause air leaks, and if your tube is leaking, you may not be receiving your prescribed therapy setting from your CPAP. This may cause you to feel as if your sleep therapy is not working as intended, even though it is. Therefore, you should replace your tubing (Check out some tubing offered by ApriaDirect HERE) once every three months.
Your frame system is in close proximity to your face, and therefore needs to be replaced relatively frequently. However, it is not directly touching your face, which is why it doesn't need to be replaced quite so often. We do sell the DreamWear Frame, which works with all three DreamWear masks and can be purchased HERE. We also sell the DreamWear Nasal Under the Nose Assembly Kit which includes absolutely everything you need besides the headgear, and can be purchased HERE. Both of these products should be replaced once every three months.
Over time, your CPAP headgear and chin straps may become stretched and lose their elasticity, leading to over-tightening and discomfort. They can also trap bacteria from sweat and moisture. Therefore, your DreamWear Nasal Under the Nose Headgear should be replaced every six months. This headgear also works with the DreamWear Gel Nasal Pillow Mask. To purchase the headgear, please click HERE.