This is the support page for the Bongo RX CPAP Alternative Starter Kit. This page is intended to help you with all of your post-purchase needs. Simply click on the links below to be taken directly to the section within the page.
Q Do I need a prescription for the Bongo RX?
A Yes, and your prescription will need to specify that it is for an EPAP device.
Q Is the Bongo Rx reusable?
A Yes, the Bongo Rx may be cleaned and reused per the instructions for up to 90 days.
Q Is the Bongo Rx FDA cleared?
A Yes, the Bongo Rx is FDA cleared for use in the treatment of mild to moderate obstructive sleep apnea (OSA).
Q Has the Bongo Rx been clinically tested?
A Yes, clinical testing was conducted to demonstrate the safety and effectiveness of the Bongo Rx for treating mild to moderate obstructive sleep apnea (OSA). In clinical testing, the results demonstrated that the Apnea-Hypopnea Index (AHI) was significantly reduced with the Bongo Rx compared to the baseline diagnostic. There were no serious adverse events.
Q How does the Bongo Rx work?
A The Bongo Rx has soft nasal seals to form a seal within the nasal openings. During inhalation, small valves open to allow you to breathe normally through the device. During exhalation, the valves close directing exhaled air through specifically designed vent holes to generate EPAP (Expiratory Positive Airway Pressure), which props open the airway until you inhale again.
Q How do I determine my correct size for the Bongo Rx?
A The Bongo Rx All Sizes Kit contains multiple sizes of the Bongo Rx and sizing instructions to help you find your preferred size.
Q Where is the Bongo Rx made?
A The Bongo Rx is assembled in the USA from parts molded in the USA.
Q Does the Bongo Rx come with headgear?
A Yes, the Bongo Rx comes with an optional headgear accessory. The Bongo Rx can be worn with or without the headgear, depending on your preference.
Q Is Bongo Rx reimbursed under insurance?
A Bongo Rx, like many alternative sleep apnea therapy devices, is an out-of-pocket expense. You may find that it costs less than your typical out-of-pocket costs for your CPAP equipment and your reoccurring CPAP supplies. *You may also be able to utilize your health savings plan for the Bongo Rx. We recommend that you check with your insurance company.
*Qualified Medical Expenses. Funds you withdraw from your HSA are tax-free when used to pay for qualified medical expenses as described in Section 213(d) of the Internal Revenue Service Tax Code. The expenses must be primarily to alleviate or prevent a physical or mental defect or illness, including dental and vision. (May 13, 2016)
The Bongo RX Starter Kit is intended to be purchased so that you can figure out what size works for you. The Starter Kit includes a drying stand, travel case, one seal of each size (Extra Small, Small, Medium, and Large), which should each last 90 days, and an optional headgear accessory. First time buyers of the Bongo RX are strongly recommended to purchase the Bongo RX Starter Kit rather than the annual kit, as no returns are accepted on the Bongo RX Annual Kit for sizing issues.
The Bongo RX Annual Kit also includes a drying stand, travel case, and optional headgear, but it comes with four nasal seals in the size of your choice, which should last you approximately 360 days combined. This can be purchased HERE.
If you choose to use the headgear and wish to replace it, it is recommended you replace it once every six months, if not more frequently. You can purchase the Bongo RX Headgear HERE.